Privacy Policy
Rete Digitale Italiana operates this service and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal data when you use our online platform.
We are Rete Digitale Italiana, a company providing Telecommunications & IT Services, including Network Design & Installation, Internet Connectivity Solutions, Cloud Networking, Cybersecurity, Managed IT Services, Data Center Services, Voice over IP (VoIP) Solutions, and IT Consulting.
Information We Collect
We may collect various types of information in connection with your use of our site or services:
Personal identification information: Information you provide directly to us, such as your name, company name, job title, address, and other contact details when you interact with our site, such as filling out forms, requesting information, or using certain features.
Technical and usage information: Information automatically collected when you access our site or use our services. This may include IP address, browser type, operating system, device information, unique device identifiers, usage patterns, pages visited, and access times. This information helps us understand how our services are used and improve their performance.
Information from other sources: We may receive information about you from third parties with whom we have a relationship, such as business partners or service providers, where legally permissible.
How We Use Your Information
We use the information we collect for various purposes, based on different legal grounds:
To provide and maintain our services: Processing is necessary for the performance of a contract with you or to take steps at your request before entering a contract.
To improve, personalize, and expand our services: Based on our legitimate interests in developing and enhancing our offerings.
To communicate with you: Responding to your inquiries, providing customer support, and sending you technical notices, updates, and security alerts, based on your consent or our legitimate interests in communicating effectively.
For security and fraud prevention: Protecting our services, systems, and users, based on our legitimate interests and legal obligations.
To understand and analyze how you use our services: For analytical purposes to monitor and improve the functionality and user experience, based on our legitimate interests.
For marketing purposes: To send you promotional information about our services and offerings that may be of interest to you, where you have given consent or based on our legitimate interests (with the opportunity to opt-out).
To comply with legal obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legal Basis for Processing
We process your personal data relying on one or more of the following legal bases:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose. You have the right to withdraw consent at any time.
Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
Service Providers: We may share information with vendors, consultants, and other third-party service providers who need access to such information to perform work on our behalf (e.g., hosting providers, analytics services, IT support). These service providers are obligated to protect your information and use it only for the purposes we specify.
Compliance with Laws: We may disclose your information if required to do so by law, regulation, or legal process, or in response to lawful requests by public authorities, including for national security or law enforcement requirements.
Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with your consent or at your direction.
International Data Transfers
Your information may be transferred to, and processed in, countries outside of your country of residence, including countries outside the European Economic Area (EEA) or the United Kingdom. These countries may have data protection laws different from your own. When we transfer your data internationally, we take appropriate measures to ensure that your personal data is protected in accordance with applicable laws, such as using standard contractual clauses approved by the European Commission or other relevant authorities.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under applicable data protection laws, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions, particularly where we are processing based on legitimate interests or for direct marketing.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we are processing your data based on consent, you have the right to withdraw your consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by postal mail at:
Rete Digitale Italiana
25
Via Vincenzo Monti,
Milan, Lombardia,
20123
Italy